Volaris Airlines understands your frustration when your flight gets cancelled at the last minute. Volaris helps make the cancellation process easier, travellers can cancel their reservations without any hassle. Under the Volaris Airlines cancellation policy, you can cancel your ticket without losing money if your ticket meets the free cancellation requirements. In this article, you will find solutions for ticket cancellation and how to avoid cancellation fees.  

Volaris Airlines Cancellation Policy

You are eligible to cancel your domestic Volaris flight and get a reimbursement, but you will have to notify the Volaris Airlines customer team within 24 hours of booking. You must call the airline’s call centre at least 3 hours before departure and inform them about the ticket cancellation. The Volaris Airlines cancellation policy permits you to cancel your ticket within 24 hours after booking and get a full reimbursement. You will have to send a refund request if you plan to cancel your ticket. Without sending the refund request, you will not be eligible for refund. You can cancel your ticket by calling their call centre or online. If Volaris Airlines cancels or reschedules your flight, in that case you are entitled to a refund.   

Volaris Airlines Cancellation within 24 Hours

Under the Volaris Airlines 24 cancellation policy, passengers can cancel their air ticket within the first day after booking. As per the 24 hour flight cancellation Policy, passengers will not be required to pay any cancellation fees. Volaris Airlines will charge you if you cancel your ticket after 24 hours of booking. This rule is only applicable for specific flights to/from the United States or the United States. If your flight is booked directly from an official Volaris source, you can take advantage of the 24 hour cancellation rule.  

Volaris Airlines Cancellation Due To bad weather

The airline may cancel or reschedule your flight due to bad weather conditions. According to the cancellation policy, the airline will pay you back as per your original ticket price. The full refund rule applies to all types of tickets; it does not matter which type of ticket you purchased. If you are satisfied with the new flight, you can request a refund from Volaris Airlines. 

Ways To Cancel Volaris Airlines Cancellation:-

Volaris Airlines offers multiple ways to cancel a flight: by connecting with their customer care team, via your smartphone, or by going to the airport in person. Follow the instructions below to cancel your ticket in different ways.

Volaris Airlines Cancellation via Online:

  • Visit this link, “https://www.volaris.com/” by using your phone browser.  
  • Finish your login process by using your Google or Facebook ID. If your Facebook ID does not work properly, you can use the phone number.   
  • Then, click on the “My Trip” option, which is available on the left-side navbar of the website. 
  • Enter your reservation code and last name in the given column. After filling out your details, click the “Go to my trips” option.   
  • You will have to select your original booking flight, scroll down, and click the cancel button.
  • When you click the cancel button, you will be directed to the payment page.
  • Cancellation charges will not appear on your display if the airline cancels your flight or you have bought refundable tickets. However, a fee will appear if your reservation ticket is not eligible for free cancellation.  
  • Complete the payment process through your bank account or other payment gateways.  

Volaris Airlines Cancellation via Offline:

  • First, dial the customer care toll-free number on your dialpad.  
  • Call and wait for their response.
  • After a few minutes, you will connect with a Volaris Airlines customer service support team.
  • Then, they ask you something related to your personal and flight details.
  • After receiving your details, they will go through your details and check the eligibility criteria for your ticket cancellation.  
  • If your ticket is not qualified for a free cancellation, you have to pay the cancellation fees. The cancellation fee is based on your ticket type. 
  • You will get an update in your email regarding your ticket cancellation. 

Volaris Airlines Cancellation At Airport

Don’t worry if you’re facing technical issues with their online services; you can cancel your Volaris Airlines reservation by directly visiting the airport help desk. If travellers need to cancel their reservation offline, this option may be the most reliable for them. You must visit the airport before your scheduled departure and request a ticket cancellation. You will be required to provide your flight details as well as personal information to the available representative, and they will review your information. When you pay the cancellation fee, after a few minutes, your ticket will be cancelled, and you will receive an email with a confirmation of ticket cancellation.

Volaris Airlines Cancellation Fees

Volaris Airlines will charge you a cancellation fee if your ticket is cancelled over the 24-hour risk-free period. Volaris Airlines charges between 100 and 500 dollars. However, if you cancel your flight within 24 hours before the scheduled departure, the cancellation charges may be between 100-400 dollars. Volaris Airlines does not apply a cancellation fee if they cancel or reschedule your flight. You will not be required to pay a cancellation fee if your ticket is cancelled within the 24-hour risk-free period.  

Volaris Airlines Compensation

As per the Volaris Airlines compensation policy, if your flight is delayed by more than one hour by Volaris Airlines, you are entitled to compensation. The compensation amount will depend on the timing of the delay. If your flight delay is more than one hour but less than 4 hours, the airline will provide you with a discount via a Volaris Electronic Voucher for a later flight. However, if your flight is late for more than one hour but under two hours, you will get a Volaris Electronic Voucher worth MXN/$ 250 as delay flight compensation.  

If the airline cancels your flight, Volaris Airlines will provide you with a full refund plus one-fourth of the ticket price or an unused portion.  

Major highlights of Volaris Airlines compensation:

  • If your flight is delayed or cancelled by Volaris Airlines, you are entitled to compensation.    
  • You can use Volaris Electronic Voucher at any time, but it will be valid for only one year.
  • If your flight is delayed by four hours or more, Volaris provides you with hotel accommodation, transportation facilities, and much more.
  • You will get a full refund plus 1/4th of your original booking price or unused part of your ticket. 

Volaris Airlines Refund Policy

If Volaris Airlines cancels or delays your flight due to an emergency, you may request a refund. As per the Volaris refund policy, the airline will credit your bank account if they cancel your flight for any reason. If your ticket meets the refund policy requirements, you can request a refund after ticket cancellation. The refund amount will be based on your reservation type and cancellation timing. Airlines may take 7-20 days to process refunds.  

The following are the conditions under which you will not be eligible for a refund.

  • If you cancel your international flight less than seven days before departure,
  • If your dashboard/ My-Account shows “No-Show,”
  • Or if you cancel your ticket after the 24-hour risk-free period.
  • Cancel your flight after the check-in. 


Under the Volaris Airlines cancellation policy, you can cancel your ticket hassle-free and get a refund. If your flight is cancelled by the airline, you are entitled to reimbursement. This airline will not charge you if you cancel your ticket within a 24 hours grace period after booking. If your flight is delayed more than 4 hours, you will get hotel accommodation, dinner facilities, and much more.


How Can you cancel a Volaris flight and get a refund?

You can cancel your Volaris air reservation online or offline. If you have refundable tickets, you don’t need to pay a cancellation fee. However, if you cancel your non-refundable ticket, you will have to pay a cancellation fee, and after deducting the cancellation fee, the remaining amount will be transferred to your account.

How Can You Cancel a Flight Without Losing money?

If you want to avoid a cancellation fee, you can do it. If you cancel your Volaris Air ticket within a 24-hour risk-free period, the airline will not charge you a cancellation fee. If you have a refundable ticket, you can cancel it without losing the money. 

How much before can I cancel my flight?

If you travel with Volaris Airlines, you need to cancel your flight due to any circumstances; you can cancel your reservation at least 3 hours prior to departure. At the time of cancellation, you will have to pay a cancellation fee.

Can I cancel my Volaris flight after 24 hours?

Volaris Airlines allows you to cancel your flight after 24 hours of booking. But after the 24 hours ticket cancellation, it may be subject to a cancellation fee. The airline permits you to cancel your reservation online or offline.