Jetstar Airline Flight Change Policy

Based in Australia, Jetstar Airways, also known as Jetstar, is a well-known low-cost airline. Originally a Qantas Airways subsidiary, Jetstar was founded in 2003 and has since expanded to rank among the biggest and most well-known low-cost carriers in the Asia-Pacific area. Every year, millions of travelers benefit from Jetstar’s cost-effective air travel alternatives thanks to its vast network of both local and international flights.

Table of Content

1. Jetstar 24 hours Flight Change Policy
2. Same-Day Jetstar Flight Change Policy
3. Types of flight changes allowed by Jetstar
4. Jetstar Change Flight Fees Based on Fare Difference 
5. How to Change Your Jetstar Flight? 
6. Conclusion
7. FAQs

Jetstar Airline 24 hours Flight Change Policy

The airline states that customers who purchased their tickets through its website or customer service are entitled to a free flight change policy within 24 hours of the original purchase. 

The airline allows customers who have booked a basic economy or nonrefundable ticket to alter their flight for free every 24 hours. The traveler is not entitled to any alterations if he bought the ticket via an agent or third party. However, the airline will charge you the whole ticket as a change flight fee if you still wish to alter your travel.

Same-Day Jetstar Airline Flight Change Policy

The airline states that if a passenger needs to make any changes to their flight, they should notify the airline 12 hours before the scheduled departure. Additionally, the airline prohibits long-haul passengers from changing flights on the same day. 

  • The airline will not charge you the price for a same-day flight change if the airline cancels your flight for any reason, including bad weather or technical difficulties. A fee must be paid by the passenger for a same-day flight change. As a result, depending on the changes that passengers are making in some instances, the airline may charge the full amount as a Jetstar change flight fee.
  • By simply paying the change flight cost, passengers with nonrefundable tickets can also change their flights on the same day. 
  • After checking in, passengers are not permitted to make any changes. One hour prior to the planned departure, the airline does not permit any alterations or adjustments to the flight itinerary. However, if a traveler still wants to make changes, they will have to pay the full cost of the tickets as a change of flight fee. If a passenger selects a different flight, the itinerary and connecting airport must match the one on the initial reservation, per this policy. 

Types of flight changes allowed by Jetstar

Jetstar has a range of choices for changing your ticket reservation; the airline is renowned for its high standards of customer-centric practices. This flexibility comes in handy because it lets you modify your travel schedule in response to unanticipated events. Let’s take a closer look at the kinds of modifications that Jetstar flyers are permitted to make.

Change of Time or Date 

You can change the day and time of your flight with Jetstar. With the help of this service, you may easily and flexibly change your travel schedule to accommodate business or personal obligations. However, keep in mind that there can be fare discrepancies and change fees. 

Change of route

 Yes, you can use Jetstar to modify your flight’s path. Jetstar has you covered in case of an unexpected change in your travel plans or destination for your trip. Remember that these adjustments could incur additional fees such as change fees and ticket variances and are contingent upon availability.

Change of Passenger Name 

A special feature provided by Jetstar allows you to modify the passenger’s name on a reservation for a flight. This is very useful if you need to transfer your ticket to someone else because you are unable to travel. Please note that there are fees and restrictions associated with this service.

Jetstar Change Flight Fees Based on Fare Difference 

In the event of a flight change, the airline will apply the passenger and flight-specific fare differences. In the event that a traveler purchases a new ticket for a lesser cost than the initial plane ticket. The airline will then refuse to reimburse the remaining sum. 

Whenever a passenger purchases a new ticket at a price higher than the original ticket. Then the passenger must pay the fare difference.

How to Change Your Jetstar Flight? 

Since using the official website is not convenient for everyone, the airline provides its passengers with other options when it comes to changing flights. Therefore, to change Jetstar booking and for any other changes, simply follow any of the steps listed below: 

Online method 

  • Start by going to the Jetstar airline official website. 
  • Next, look for the Jetstar control my booking tab on the homepage. 
  • Select the tab. 
  • Next, provide your personal information, including the passenger’s last name, registered email address, and booking reference number. 
  • Consequently, the six-character string of numbers and letters that the traveler finds at the top of the confirmation email he has received from the airline is what is referred to as the booking reference number.
  • Select the tab after inputting the details. 
  • A new page will appear on the screen where you can edit your itinerary as you see fit. 
  • Next, press the button for change. 
  • To continue, verify your edits and click the “Continue” option. The payment page will now be displayed to you.  
  • Complete the payment by covering the airfare difference and, if necessary, the airline change fee. 
  •  Lastly, the confirmation will be sent to the email address or phone number you registered.

Note: If you have any problems changing your flight ticket, you can contact us at +61 (1800) 569 084.

Offline Through Customer Service 

  • Start by going to the airline’s official website. 
  • Next, look for the “Contact us” link on the home page. 
  • Select the tab. 
  • At this point, the airlines will be on the…

At the Airport 

Passengers may occasionally be unable to make changes online or through customer service. They can then proceed at the airport. Passengers can visit the closest airport ticket counter for any changes. The person working at the ticket counter will assist you in changing the flight as you see fit. He will therefore ask you to pay the ticket difference and any applicable administration change fee after making the necessary adjustments. You will finally receive a confirmation on the phone number or mail ID you registered.


If one is aware of Jetstar Airlines’ flight change policy and knows what actions to take, managing flight adjustments can be a simple process. Your travel experience will be hassle-free and seamless because of Jetstar’s dedication to flexibility and customer care, whether you need to change your trip dates, upgrade your seat, or make other changes. Please call Jetstar’s customer care. If you need any more help making reservations, canceling them, or with any other questions.


How do I change Jetstar booking?

If your original booking was made on the Jetstar website or by phone with Jetstar, you can make limited changes at Manage booking. You’ll need your booking reference number and the email address in your booking.

Does Jetstar provide a 24-hour flight change policy to its customers? 

As previously mentioned, Jetstar provides its customers with a 24-hour policy for free flight changes or adjustments. As a result, the airline is unable to make any modifications to tickets bought by unaffiliated parties. 

Is it possible to change the flight date? 

Both flight cancellation and date changes are available to Jetstar customers. When a traveler wants to make changes or cancel their flight, the airline simply charges a little fee, which they must pay at that moment.

What is the deadline for changing a Jetstar flight?

 Before the scheduled departure, Jetstar passengers have the option to make changes to their travel arrangements. As a result, travelers should purchase tickets via customer service or the Jetstar website. 

What is the price of changing an international flight? 

Changing an international flight on the same day is free of charge, but if you need to make changes outside of the circumstances outlined in the change flight policy, you may have to pay $75 to $500.