According to the Aer Lingus cancellation policy, you can cancel your flight and get a refund. This airline compensates you if your flight is delayed by the airline. The compensation value depends on your reservation type and flight distance. Aer Lingus will apply to your cancellation charges if you cancel your ticket after 24 hours of reservation. For more information about the cancellation policy and how to cancel a booking, look at the sections below.

Aer Lingus flight cancellation rules

Aer Lingus flight cancellation rules are very straightforward. If Aer Lingus cancels your flight, they will notify you online or offline. When an airline cancels your flight, you have two choices: reschedule your flight or cancel your flight. 

  • You can cancel your Aer Lingus flight reservation up to 2 hours before the scheduled departure.
  • Government tax will be forfeited at the time of ticket cancellation.  
  • You must notify the airline within the valid period of the ticket if you are planning to cancel your ticket.   
  • You can send a refund request within one month after cancelling the ticket.
  • This airline will charge you an administrative fee when you request a refund.
  • If the airline provides service to you at the airport, they will deduct service charges.
  • The cancellation and refund fees will be based on your fare type.

Aer Lingus’s 24-hour cancellation policy

Aer Lingus offers you a 24-hour ticket cancellation if the passenger cancels their ticket within the 24-hour leniency period. Aer Lingus does not apply cancellation fees if the tickets are cancelled within 24 hours of purchase. If the ticket is cancelled within 24 hours, it will be eligible for full reimbursement. You can cancel your ticket through your smartphone.

Aer Lingus cancellation policy for bereavement

Aer Lingus will not deduct cancellation charges in case your immediate family member dies before your departure. In this situation, you can send a refund request with a photocopy of the death certificate. Keep in mind that all documents should be legal. After processing your refund request, you will receive a refund within 7–10 days. As per the Aer Lingus Cancellation Policy, immediate family members can be a spouse, grandfather, grandmother, sister, mother-in-law, father-in-law or other blood relatives.

Aer Lingus cancellation policy due to illness

If you do not want to travel on the original departure date due to illness or an immediate family member who is unable to travel, Aer Lingus allows you to reschedule your ticket. When you send a flight modification request due to illness, you must attach the medical certificate, which should be issued by the certified doctor. This airline will not permit you to cancel your flight, but you can reschedule your flight with the same class and service without incurring extra charges. You can rebook your flight up to 3 months after the original departure date. If you have not used the ticket and it is completely unused, you can get a full refund.

Aer Lingus cancellation policy for duplicate bookings

Sometimes, you accidentally book a duplicate ticket with the same class and the same services. Don’t worry; you can claim your last booked ticket if you fill out a refund request form and send it within 24 hours of booking. You can send a refund request via the Aer Lingus website. If the duplicate booking is made by any third party or travel agent, you must get in touch with them.

Aer Lingus cancellation policy due to flight changes

Due to some reasons, Aer Lingus rescheduled your flight from your scheduled departure. In case Aer Lingus changes your flight as per the flight cancellation policy, you can claim full reimbursement. If your flight is delayed by more than 2 hours, you can request a refund and cancel your ticket. You will get an update on your email if the flight is delayed.  

Aer Lingus cancellation policy due to cancelled flights

Sometimes Aer Lingus directly cancels your flight instead of delaying it. In that case, you are eligible to claim a full refund. You must fill out the refund request form and send it to the airline via online. If you purchase a ticket directly at the airport in cash, you must contact the airline representative. You can receive your refund through your travel agent if they make your reservation.  

Aer Lingus cancellation policy: points to remember

Let’s take a look at some cancellation rules that should be remembered at the time of cancellation.

  • Aer Lingus gives you the option to cancel your reservation up to 2 hours before departure.  
  • The government tax amount will be forfeited by the airlines if you cancel your ticket.
  • You can send a refund request within one month from the departure date if your flight is cancelled by Aer Lingus.   
  • Refunds will be transferred within 7-10 days if your reservation was made offline, so it takes some more time, at least 10-20 days. 
  • If you use the voucher option, you will get a full refund, including the tax and service charges. 
  • You can change flight or destination through the Manage Booking option if you make changes to your flight at least 2 hours before departure.  
  • To know more about the cancellation policy, you can visit the website and use the live chat option, connect with the airline sales team over the phone, or directly visit the airport.

Aer Lingus booking cancellation options

Aer Lingus provides various options where you can cancel your flight ticket, including visiting the website or downloading the app, directly calling them, through email, or directly visiting the nearby registered office. If you bought your flight ticket directly at the Aer Lingus airport, you must visit the airport for a refund claim. 

Follow the simple steps for ticket cancellation:

  • Go to this link “https://www.aerlingus.com/html/en-IE/home.html”.
  • Complete the login process through your Google or Facebook account.
  • Click the “Manage Booking” option and select your booked flight.
  • Scroll down and hit the “cancel button.”
  • When you hit the cancel button, you will be redirected to the fee page.
  • If your ticket is cancelled by the airline or you purchased a refundable ticket, the cancellation fee will not appear. But if you have non-refundable tickets, your fee amount will appear on your display.
  • Pay the cancellation or refund fee. 

Note: You must connect with your travel agent if they cancel your ticket with your consent. 

Aer Lingus Third Party Refunds

According to Aer Lingus Airlines, if a third party books your ticket, you must connect with them. For example, if Aer Lingus cancels your flight or you wish to change your flight, the airline will not be able to make changes to your flight. You should visit your travel agent or a third party. Your travel agent will credit a refund to your bank account if the flight is cancelled by the airline.

Aer Lingus cancellation fees by fare type

Under the Aer Lingus cancellation policy, all cancellation charges are not fixed based on your route type or flight class type.

  • If you have a smart fare or saver ticket, the baggage fee, service charges or meal services will not be refundable if you cancel your ticket.  
  • After the 24-hour risk-free period, cancellation charges will apply to Smart Fare or Saver tickets.
  • Flex fare tickets can be cancelled up to 2 hours before departure.
  • If you cancel your Business Fare ticket, the airline will transfer your refund after deducting the 15 per cent government tax. 
  • Business Flex tickets are more flexible; airlines allow you to cancel your ticket at any time before departure without incurring cancellation charges.

Aer Lingus cancellation policy for flights within Europe

If your arrival destination is within Europe and you wish to cancel your ticket for whatever reason, you should follow the terms and conditions of the cancellation policy. Aer Lingus does not allow for refunds if the saver and saver plus tickets are cancelled before departure because it is non-refundable tickets. However, you can receive a full refund if you have a Plus Saver ticket, and one more thing about this ticket is that you can cancel 2 hours before departure.  

Aer Lingus cancellation policy for transatlantic flights

Under the Aer Lingus cancellation policy, if your flight is transatlantic, you must follow the cancellation rules. 

  • If you cancel a saver and smart fare ticket, you will not receive a luggage fee, seat upgrade fee, meal or administrative fee. Aer Lingus will transfer the refund to your account after deducting the charges. 
  • Flex fares tickets are fully refunded you can cancel it up to 2 hours prior to your scheduled departure. 
  • If you make changes to your refundable ticket, charges will not apply.
  • Airlines will deduct 15 per cent of the original ticket price and government tax if you cancel business fare tickets.

How to know if your Aer Lingus flight ticket is refundable?

You can know about your ticket and what type of ticket you have purchased. When you purchase a ticket from Aer Lingus, you will receive mail or SMS for confirmation booking information. You can check whether your ticket is refundable or not or by going to the “my trips” / “my profile” option, where you can easily check. The airline provides you with another option, which is a phone call. Call them directly, and an airline representative will notify you about your ticket.  

Aer Lingus Flight Cancellation Compensation

When Aer Lingus cancels or delays your flight, you are eligible for compensation from the airline. Your compensation will be based on your fare type and route type. You have the right to ask for a refund from the airline if they cancel your ticket. Aer Lingus gives you two options: first is to take a full refund or reschedule your flight with the same services. 

They will provide you with refreshment and a phone / text message facility at the airport. 

If your flight is to/from within the EU:   

  • Flight distance up to 1500 km = 250 Euro.
  • The flight distance is more than 1500 km = 450 Euro.
  • Flight distance between 1500-3500 km = 450 Euro.
  • If the flight distance is more than 3500 km, 600 Euro compensation you will get.